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Payment Information and Booking Rules

Bank:

Bank Code:

Account Number:

Account Name:

Booking Rules

  • Please make a phone reservation in advance.
  • After confirming your reservation, please pay 50% of the room rate as a deposit within 48 hours. The room will not be held without payment.
  • Please call to confirm after making the payment. The remaining balance is due upon check-in.
  • To maintain accommodation quality, please follow the room capacity. For extra guests or beds [Children under 3 years old are free (one per room)], please inform us in advance.
  • For postponement: If notified 14 days (inclusive) before check-in, the deposit will be held for 6 months. (Limited to one postponement)
  • For cancellations due to personal reasons, the refund policy follows the Tourism Bureau regulations:
  • In case of force majeure (typhoon, earthquake, etc.) on the check-in day, the full deposit will be refunded or held for 6 months, based on Taitung County Government announcements.
  • To maintain the quality of life for surrounding residents, please respect others and avoid noise, gambling, or other disturbances. Violators will be fined NT$10,000. (Guests are responsible for the fine)

Refund Policy

  • 100% refund if cancelled 14 days before check-in;
  • 70% refund if cancelled 10-13 days before check-in;
  • 50% refund if cancelled 7-9 days before check-in;
  • 30% refund if cancelled 4-6 days before check-in;
  • 20% refund if cancelled 2-3 days before check-in;
  • No refund for cancellations on the check-in day.